Privacy Policy

Freshtix has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website:

This website contains links to other sites. Freshtix is not responsible for the privacy practices or the content of such websites.

Our website uses an order form for customers to request information, products, and services. We collect visitor’s contact information (like your email address and phone number) and financial information (like your credit card number). Information from the order form is used to send tickets to our customers. The customer’s contact information is used to get in touch with the visitor when necessary such as for an event cancelation or postponment. Financial information that is collected is used to bill the user for products and services. In addition we collect non-personal information (like your IP address and the web browser you are using) that does not identify you personally, but does give us information about your computer and about your activities on our website and the website that referred you to our site. We also collect and store information from your computer using cookies, a small file stored on your computer that is tied to information about you. When creating an account, you may choose to Opt In or Opt Out to receive messages from us, and you consent to those involved in the event using your information to contact you by e-mail or other means to send you event updates or marketing messages. Please contact them directly to learn about their policies. You may unsubscribe from our messages at any time by following the link contained in the email you receive or by replying to an SMS message with “Opt-Out”. You may also unsubscribe from our messages by logging into your account and clicking Edit Preferences, where you’ll be able to Opt In or Opt Out of emails and SMS messages.

Why Do We Keep Your Personal Information On File?

We retain your personal information so that we may identify you. We may use it to contact you should a change or cancelation to the event you are attending occur. Sometimes changes to an event may occur months after the ticket was purchased, but before the event takes place.


This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All information is kept offline in a secure area. In addition we take physical, electronic, and other security measures to help safeguard personal information from unauthorized access, alteration, destruction or disclosure. These measures include internal reviews of our data collection, storage and processing practices and security measures.


We respect your privacy rights and provide you with reasonable access to the Personal Data that you may have provided through your use of our services. If you wish to access or amend any other Personal Data we hold about you, or to request that we delete any information about you, you may contact us as set forth in this section. At your request, we will have any reference to you deleted or blocked in our database.

This site gives users the following options for removing information from our database and/or to not receive future communications.

The following are the primary methods for unsubscribing or requesting info deletion:

  1. Simply click on the unsubscribe link in the email you receive if you only wish to stop receiving communication from us.
  2. Or send your request for deletion or opt-out using one of the following methods:
  3. Email: greenlight [at]
  4. Phone: 678-701-6114


This site gives users the following options for changing and modifying information previously provided. You can either log in to your account online, send an email to us, or call the following telephone number: 678-701-6114

Contacting Us

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact

1206 Spring Street NW
Atlanta, GA 30309

greenlight [at]